
Ares Elite Journeys
Frequently Asked Questions
Straightforward answers to help you plan with confidence—because every journey matters.
Ares Elite Journeys provides personalized travel planning for individuals, couples, families, groups, businesses, and organizations. Explore the questions below, or contact us when you are ready to begin.
Planning With Ares Elite Journeys
What types of travel does Ares Elite Journeys plan?
We assist with cruises, all-inclusive resorts, hotels, romantic getaways, honeymoons, destination weddings, family vacations, international travel, theme parks, concerts and events, excursions, group trips, corporate travel, sports-team travel, and customized multi-destination itineraries. If your trip does not fit neatly into one category, we can still explore the best approach for you.
Do you only plan luxury vacations?
No. We provide high-quality, personalized travel planning across a range of budgets. “Elite” describes the level of care, attention, and service we bring to each journey—not a requirement that every traveler choose the most expensive option. We will discuss your priorities and recommend options that make sense for you.
How does the travel-planning process work?
We begin by learning about your destination, dates, travelers, budget, interests, and must-haves. We then research suitable options, explain the important differences, and help you select the best fit. Once you approve an option, we guide you through booking and provide the travel details and support needed to prepare for your journey.
How far in advance should I begin planning?
Earlier is usually better, especially for cruises, international travel, holiday periods, destination weddings, large groups, and popular events. Many trips can be planned several months to more than a year in advance. We will also consider last-minute requests when availability and supplier deadlines allow.
Pricing, Payments, and Protection
Do you charge a fee for your travel-planning services?
In most cases, Ares Elite Journeys does not charge a separate fee for standard travel-planning services. You pay the supplier price for the travel arrangements you approve. If a request requires unusually complex research, extensive custom design, or services outside normal travel planning, a professional fee may apply. Any such fee will be explained and agreed upon before that work begins—there will be no surprise charges.
Will I pay more by booking through a travel advisor?
Not automatically. We research supplier options based on your needs and present the pricing and terms available for your trip. Our value is in helping you compare options, understand restrictions, avoid preventable mistakes, and coordinate the details—not simply finding the lowest advertised number without considering what is included.
Is a deposit required?
Deposit requirements vary by cruise line, resort, hotel, tour operator, and other supplier. Some reservations require a deposit, while others require full payment. Before you authorize a booking, we will explain the amount due, final-payment deadline, and applicable terms.
Are payment plans available?
Many suppliers allow a deposit followed by additional payments before the final due date. Availability depends on the specific reservation and supplier rules. We can identify eligible options and help you keep track of important payment deadlines.
Do you recommend travel insurance?
Yes. Travel protection can help with certain unexpected circumstances, but coverage, exclusions, and eligibility vary by policy. We can provide access to available insurance options or direct you to the appropriate provider so you can review the policy details and make an informed decision. Insurance benefits are determined by the insurer, not Ares Elite Journeys.
Bookings, Changes, and Support
Can you book flights, hotels, cruises, resorts, and activities together?
Yes. Depending on your trip, we can coordinate multiple components such as flights, accommodations, cruises, transfers, tours, excursions, attraction tickets, and special experiences. Each component remains subject to availability and the terms of the supplier providing it.
Can I book only one part of my trip with you?
Absolutely. You may need help with only a cruise, resort, hotel, excursion, group room block, or another specific part of your travel. Tell us what is already arranged and where you need assistance.
What happens if I need to change or cancel my trip?
We will help you understand the available options and communicate with the appropriate supplier when possible. Changes, credits, penalties, and refunds are controlled by each supplier’s terms and may also depend on timing and the type of reservation. We review the important conditions with you before booking and recommend reading all documents carefully.
Will I receive support while traveling?
Yes. We remain a point of contact for our clients and will help direct or coordinate assistance when an issue involves an arrangement booked through us. Airlines, cruise lines, resorts, insurance providers, and other suppliers may require travelers to work directly with their on-site or emergency teams for immediate resolution.
Can you accommodate accessibility, dietary, or other special requests?
We will communicate reasonable requests to the appropriate supplier and look for suitable options whenever possible. Because fulfillment depends on the supplier, property, ship, venue, and destination, special requests cannot be guaranteed unless the supplier confirms them. Please share important needs as early as possible.
Groups, Organizations, and Special Journeys
Do you coordinate group travel?
Yes. We assist with family and friends’ trips, reunions, celebrations, destination weddings, cruises, organizational travel, room blocks, and other group experiences. Group requirements differ by supplier, so timelines, deposits, minimum participation, and booking procedures are established for each specific trip.
Do you work with businesses, sports teams, and organizations?
Yes. Ares Elite Journeys can serve as a travel-planning extension for businesses, sports teams, associations, and organizations. Depending on the need, we can assist with coordinated accommodations, group movement, event-related travel, client or employee travel benefits, and customized partnership opportunities.
Can you help with honeymoons, destination weddings, and milestone celebrations?
Yes. We plan romantic getaways, honeymoons, anniversaries, destination weddings, birthdays, graduations, and other meaningful occasions. We tailor recommendations to your vision, guest needs, budget, and preferred level of involvement.
Getting Started
What information should I provide when requesting a quote?
Please provide your preferred destination, travel dates or date range, departure city, number and ages of travelers, approximate budget, room or cabin preferences, and any priorities or special needs. The more we understand at the beginning, the better we can focus the research on options that truly fit.
How do I begin planning with Ares Elite Journeys?
Contact us through the website and share what you are hoping to experience. We will review your request, ask any necessary follow-up questions, and guide you through the next step. You do not need to have every detail decided before reaching out.
Your Journey Starts Here
Ready to Start Planning?
Whether you have a complete vision or only the beginning of an idea, tell us what matters most. We’ll help you explore the possibilities and turn the details into a journey designed around you.
Personalized planning. Clear guidance. Every journey matters.